The effectiveness of communication is not defined by the communication, but by the response. – Milton Erickson


Think of the problems you face in our everyday working, how many situations would improve with effective communication and how many could be avoided with effective communication?

Lack of effective communication skills undermines the confidence in the workplace among the team members. Regardless of your company’s size and number of employees, good communication is essential to productivity. Conversely, poor communication has several adverse effects, which can lead to confusion, frustration, lack of understanding, broken relationships, anxiety, low morale and low production in the workplace and lost business.



The problems that poor communication can create are often not realized until after the problems occur when business and the bottom line suffers, and yet they could have been prevented.

Communication is the life blood of your organization. Just like your physical body, when blood stops moving through your body bad things are about to happen.

Communication is perhaps the most critical component of running a successful business. If a business cannot communicate with its customers by telling them what products and services they offer, then that business is short for this world. Similarly, if the communication within a workplace suffers, then the business will also see a severely negative impact, one that will manifest itself in several different ways.

When communication is effective, it leaves all parties involved satisfied and feeling accomplished. Effective communication also permeates throughout all areas of business operations, a positive workplace means happier workforce and happier workforce always produce results. By delivering messages clearly, there is no room for misunderstanding or alteration of messages, which decreases the potential for conflict. In situations where conflict does arise, effective communication is a key factor to ensure that the situation is resolved in a respectful manner. Hence, it is imperative to have good communication skills.

Our Enhance Your Message by Effective Communication Skills workshop enables participants to learn how to convey the information clearly and concisely according to their audience needs, develop their interpersonal skills, enhance self-confidence and build rapport with other team members, communicate effectively and with impact, by improving their verbal and non-verbal communication style.

Outcome of the program :

After successfully completing this program, participants will be able to:

  • Strengthen the ability Communicate effectively in workplace and business
  • Recognize different styles of communication and how to improve understanding and build rapport with others.
  • Communicated their message in an effective and engaging way for the recipient.
  • Actively listen and observe others
  • Increase your self-awareness of how you communicate and are perceived by others
  • Get things done easier by others
  • Facilitate meetings and influence others to reach consensus
  • And much more..

Who should attend this course?

Managers and leaders in organizations who wish to accelerate their leadership competency to higher levels by enhancing their interpersonal/ communication skills.

  • Middle Managers—Functional directors and managers, chiefs/ heads and deputy heads of departments.
  • Those who wish to strengthen their skills so that they can work confidently and effectively with others.